:root{--dwr-blue:#046b99;--dwr-blue-dark:#034867;--dwr-blue-hover:#035a82;--dwr-gold:#fdb81e;--dark-gray:#323a45;--light-gray:#f5f5f5;--pale-blue:#e1f2f7;--border:#e5e5e5;--text:#323a45;--text-light:#666;--text-muted:#999;--radius:8px;--shadow:0 2px 8px #00000014;--nav-height:56px;--gold-stripe:3px;--top-offset:59px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}body{color:var(--text);background:var(--light-gray);min-height:100vh;font-family:Source Sans Pro,Segoe UI,Helvetica,Arial,sans-serif}a{color:var(--dwr-blue);text-decoration:none}a:hover{text-decoration:underline}.nav{background:var(--dwr-blue);height:var(--nav-height);z-index:100;align-items:center;padding:0 24px;display:flex;position:fixed;top:0;left:0;right:0}.nav-brand{flex-shrink:0;align-items:center;gap:10px;text-decoration:none;display:flex}.nav-brand:hover{text-decoration:none}.nav-brand-logo{width:auto;height:34px}.nav-brand-title{color:#fff;letter-spacing:.3px;font-size:18px;font-weight:700}.nav-spacer{flex:1}.nav-items{align-items:center;gap:4px;display:flex}.nav-item{color:#ffffffbf;border-radius:6px;flex-direction:column;align-items:center;gap:2px;padding:6px 18px;text-decoration:none;transition:all .15s;display:flex;position:relative}.nav-item:hover{color:#fff;background:#ffffff1f;text-decoration:none}.nav-item.active{color:#fff;background:#ffffff2e}.nav-item.active:after{content:"";background:var(--dwr-gold);border-radius:2px 2px 0 0;width:24px;height:3px;position:absolute;bottom:-1px;left:50%;transform:translate(-50%)}.nav-item-icon{justify-content:center;align-items:center;height:22px;display:flex}.nav-item-label{letter-spacing:.3px;text-transform:uppercase;font-size:11px;font-weight:600}.nav-utils{flex-shrink:0;align-items:center;gap:8px;display:flex}.nav-user-menu{z-index:200;background:#fff;border-radius:8px;width:220px;position:absolute;top:44px;right:0;overflow:hidden;box-shadow:0 8px 32px #0000002e}.nav-user-menu-header{border-bottom:1px solid #e5e5e5;padding:12px 16px}.nav-user-menu-item{color:var(--dwr-blue);cursor:pointer;padding:10px 16px;font-size:14px;transition:background .15s}.nav-user-menu-item:hover{background:#e1f2f7}.nav-bell{cursor:pointer;color:#fff;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;margin-right:16px;font-size:20px;transition:background .2s;display:flex;position:relative}.nav-bell:hover{background:#ffffff26}.nav-bell-badge{color:#fff;border:2px solid var(--dwr-blue);background:#e55;border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;font-size:10px;font-weight:700;display:flex;position:absolute;top:2px;right:2px}.nav-bell-dropdown{z-index:200;background:#fff;border-radius:8px;width:340px;position:absolute;top:44px;right:0;overflow:hidden;box-shadow:0 8px 32px #0000002e}.nav-bell-dropdown-header{color:var(--dark-gray);border-bottom:1px solid var(--border);padding:12px 16px;font-size:14px;font-weight:700}.nav-bell-item{cursor:pointer;color:var(--dark-gray);border-bottom:1px solid #f5f5f5;align-items:flex-start;gap:10px;padding:12px 16px;font-size:13px;transition:background .15s;display:flex}.nav-bell-item:hover{background:var(--pale-blue)}.nav-bell-item:last-child{border-bottom:none}.nav-bell-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:5px}.nav-bell-item-time{color:var(--text-muted);margin-top:2px;font-size:11px}.nav-bell-empty{text-align:center;color:var(--text-muted);padding:24px 16px;font-size:13px}.nav-avatar{background:var(--dwr-gold);width:36px;height:36px;color:var(--dark-gray);cursor:pointer;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:14px;font-weight:700;display:flex}.nav-avatar.loading{animation:1.5s ease-in-out infinite nav-shimmer}@keyframes nav-shimmer{0%,to{opacity:.35}50%{opacity:.7}}.nav-item-placeholder{background:#ffffff1f;border-radius:6px;width:56px;height:42px;animation:1.5s ease-in-out infinite nav-shimmer}.gold-stripe{height:var(--gold-stripe);background:var(--dwr-gold);top:var(--nav-height);z-index:100;position:fixed;left:0;right:0}.app{flex-direction:column;min-height:100vh;display:flex}.main-content{margin-top:var(--top-offset);flex:1}.dashboard{max-width:1280px;margin:0 auto;padding:24px 32px}.welcome-banner{background:linear-gradient(135deg, var(--dwr-blue), var(--dwr-blue-dark));color:#fff;border-radius:12px;margin-bottom:16px;padding:28px 32px}.welcome-banner h1{margin-bottom:4px;font-size:26px;font-weight:700}.welcome-banner p{opacity:.85;font-size:16px}.announcement-bar{background:var(--pale-blue);color:var(--dwr-blue-dark);border:1px solid #b8dce8;border-radius:8px;align-items:center;gap:10px;margin-bottom:24px;padding:12px 20px;font-size:14px;display:flex}.announcement-bar .info-icon{background:var(--dwr-blue);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;font-size:12px;font-weight:700;display:flex}.dashboard-tabs{background:#e5e5e5;border-radius:24px;gap:0;width:fit-content;margin-bottom:24px;padding:3px;display:flex}.dashboard-tab{cursor:pointer;color:var(--text-light);background:0 0;border:none;border-radius:20px;padding:8px 24px;font-family:inherit;font-size:14px;font-weight:600;transition:background .2s,color .2s}.dashboard-tab.active{background:var(--dwr-blue);color:#fff}.dashboard-tab:not(.active):hover{color:var(--dark-gray)}.dashboard-tab-badge{background:var(--dwr-gold);color:var(--dark-gray);border-radius:10px;margin-left:6px;padding:1px 6px;font-size:11px;font-weight:700}.dashboard-grid{grid-template-columns:1.5fr 1fr;gap:24px;display:grid}.section-title{color:var(--dark-gray);margin-bottom:16px;font-size:18px;font-weight:700}.agent-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.agent-card{box-shadow:var(--shadow);border-left:4px solid var(--accent,var(--dwr-blue));cursor:pointer;color:inherit;background:#fff;border-radius:8px;padding:20px;text-decoration:none;transition:box-shadow .2s,transform .2s;display:block}.agent-card:hover{text-decoration:none;transform:translateY(-2px);box-shadow:0 4px 16px #0000001f}.agent-card-header{align-items:center;gap:12px;margin-bottom:8px;display:flex}.agent-icon{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:16px;font-weight:700;display:flex}.agent-icon-sm{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:11px;font-weight:700;display:flex}.agent-card-name{font-size:16px;font-weight:700}.agent-card-desc{color:var(--text-light);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-bottom:10px;font-size:14px;line-height:1.4;display:-webkit-box;overflow:hidden}.agent-card-footer{justify-content:space-between;align-items:center;display:flex}.category-tag{background:var(--pale-blue);color:var(--dwr-blue-dark);text-transform:uppercase;letter-spacing:.5px;border-radius:12px;padding:3px 10px;font-size:11px;font-weight:600}.conv-count{color:var(--text-muted);font-size:12px}.wf-card-status{color:var(--text-light);align-items:center;gap:8px;margin-top:6px;font-size:12px;display:flex}.status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;display:inline-block}.status-dot.green{background:#2e8b57}.status-dot.yellow{background:var(--dwr-gold)}.status-dot.red{background:#e55}.status-dot.blue{background:var(--dwr-blue)}.app-grid{grid-template-columns:repeat(4,1fr);gap:16px;display:grid}.app-card{box-shadow:var(--shadow);border-left:4px solid var(--accent,var(--dwr-blue));cursor:pointer;color:inherit;background:#fff;border-radius:8px;padding:20px;text-decoration:none;transition:box-shadow .2s,transform .2s;display:block;position:relative}.app-card:hover{text-decoration:none;transform:translateY(-2px);box-shadow:0 4px 16px #0000001f}.app-card-external{color:var(--text-muted);font-size:14px;position:absolute;top:12px;right:12px}.app-card .agent-card-header{align-items:center;gap:12px;margin-bottom:8px;display:flex}.app-card .agent-card-name{font-size:15px;font-weight:700}.app-card .agent-card-desc{color:var(--text-light);margin-bottom:0;font-size:13px;line-height:1.4}.recent-list{flex-direction:column;gap:2px;display:flex}.recent-item{cursor:pointer;color:inherit;border-radius:6px;align-items:center;gap:10px;padding:10px 12px;text-decoration:none;transition:background .15s;display:flex}.recent-item:hover{background:var(--pale-blue);text-decoration:none}.recent-item-content{flex:1;min-width:0}.recent-item-title{white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.recent-item-meta{color:var(--text-muted);font-size:12px}.view-all-link{text-align:center;color:var(--dwr-blue);padding:12px;font-size:13px;font-weight:600;display:block}.admin-card{border:2px dashed var(--dwr-gold);cursor:pointer;color:inherit;background:#fff;border-radius:8px;align-items:center;gap:16px;margin-top:16px;padding:20px;text-decoration:none;transition:background .2s;display:flex}.admin-card:hover{background:#fff9e6;text-decoration:none}.admin-card-icon{background:var(--dwr-gold);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:22px;display:flex}.admin-card-text h3{font-size:16px;font-weight:700}.admin-card-text p{color:var(--text-light);font-size:13px}.chat-layout{height:calc(100vh - var(--top-offset));display:flex}.chat-sidebar{border-right:1px solid var(--border);background:#fff;flex-direction:column;flex-shrink:0;width:280px;transition:width .2s,opacity .2s;display:flex;overflow:hidden}.chat-sidebar.collapsed{opacity:0;pointer-events:none;width:0}.chat-sidebar-header{border-bottom:1px solid var(--border);align-items:center;gap:8px;padding:16px;display:flex}.btn-new-chat{background:var(--dwr-blue);color:#fff;cursor:pointer;border:none;border-radius:6px;flex:1;padding:8px 16px;font-family:inherit;font-size:14px;font-weight:600}.btn-new-chat:hover{background:var(--dwr-blue-hover)}.sidebar-group-title{text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted);padding:12px 16px 6px;font-size:11px;font-weight:700}.sidebar-conv{cursor:pointer;color:inherit;border-left:3px solid #0000;align-items:center;gap:10px;padding:10px 16px;text-decoration:none;transition:background .15s;display:flex}.sidebar-conv:hover{background:#f5f5f5;text-decoration:none}.sidebar-conv.active{background:var(--pale-blue);border-left-color:var(--dwr-blue)}.sidebar-conv-title{white-space:nowrap;text-overflow:ellipsis;font-size:14px;overflow:hidden}.chat-sidebar-list{flex:1;overflow-y:auto}.chat-main{flex-direction:column;flex:1;min-width:0;display:flex}.chat-header{border-bottom:1px solid var(--border);background:#fff;align-items:center;gap:12px;padding:12px 20px;display:flex}.chat-header-name{font-size:16px;font-weight:700}.chat-header-meta{color:var(--text-muted);font-size:13px}.chat-header-back{color:var(--dwr-blue);cursor:pointer;margin-left:auto;font-size:13px}.chat-header-back:hover{text-decoration:underline}.btn-sidebar-toggle{border:1px solid var(--border);cursor:pointer;color:var(--text-light);background:0 0;border-radius:6px;padding:6px 8px;font-size:16px;line-height:1}.btn-sidebar-toggle:hover{background:#f5f5f5}.message-list{flex-direction:column;flex:1;gap:16px;padding:20px 24px;display:flex;overflow-y:auto}.message-user{background:var(--dwr-blue);color:#fff;border-radius:18px 18px 4px;align-self:flex-end;max-width:65%;padding:12px 16px;font-size:14px;line-height:1.5}.message-bot{background:var(--pale-blue);border-left:3px solid var(--accent,var(--dwr-blue));border-radius:8px;align-self:flex-start;max-width:80%;padding:16px;font-size:14px;line-height:1.6;position:relative}.message-bot-header{color:var(--dwr-blue-dark);align-items:center;gap:8px;margin-bottom:8px;font-size:13px;font-weight:600;display:flex}.message-bot p{margin-bottom:8px}.message-bot p:last-child{margin-bottom:0}.message-bot ul,.message-bot ol{margin:8px 0;padding-left:20px}.message-bot li{margin-bottom:4px}.message-bot strong{font-weight:700}.message-bot code{background:#0000000f;border-radius:3px;padding:1px 4px;font-size:13px}.message-bot pre{background:var(--dark-gray);color:#e0e0e0;border-radius:6px;margin:8px 0;padding:12px;font-size:13px;overflow-x:auto}.message-bot pre code{color:inherit;background:0 0;padding:0}.message-bot table{border-collapse:separate;border-spacing:0;border:1px solid #d0dce4;border-radius:6px;width:100%;margin:12px 0;font-size:13px;overflow:hidden}.message-bot th{color:#fff;text-align:left;text-transform:uppercase;letter-spacing:.3px;background:linear-gradient(#046b99,#035a82);padding:10px 12px;font-size:12px;font-weight:600}.message-bot td{text-align:left;border-bottom:1px solid #e8eef2;padding:9px 12px}.message-bot tr:last-child td{border-bottom:none}.message-bot tbody tr:nth-child(2n){background:#f4f9fb}.message-bot tbody tr:hover{background:#e1f2f7}.message-bot blockquote{border-left:4px solid var(--dwr-blue);color:#2a4a5e;background:linear-gradient(135deg,#f0f7ff,#e8f4fd);border-radius:0 6px 6px 0;margin:12px 0;padding:12px 16px;font-size:13.5px}.message-bot blockquote p{margin-bottom:4px}.message-bot blockquote p:last-child{margin-bottom:0}.message-bot h1,.message-bot h2,.message-bot h3,.message-bot h4{color:var(--dwr-blue-dark);margin-top:16px;margin-bottom:8px}.message-bot h3{border-bottom:2px solid #e1f2f7;padding-bottom:4px;font-size:15px}.message-bot h4{font-size:14px}.message-bot hr{background:#d0dce4;border:none;height:1px;margin:14px 0}.message-bot del{color:#999}.message-bot input[type=checkbox]{accent-color:var(--dwr-blue);margin-right:6px}.message-bot .citation{color:#888;font-size:12px;font-style:italic}.message-actions{opacity:0;gap:4px;margin-top:8px;transition:opacity .15s;display:flex}.message-bot:hover .message-actions{opacity:1}.msg-action-btn{color:var(--text-light);cursor:pointer;background:0 0;border:1px solid #ccc;border-radius:4px;padding:3px 8px;font-family:inherit;font-size:12px}.msg-action-btn:hover{border-color:var(--dwr-blue);color:var(--dwr-blue);background:#fff}.source-list-collapsible{align-self:flex-start;max-width:80%}.source-list-toggle{border:1px solid var(--border);color:var(--text-light);cursor:pointer;background:0 0;border-radius:16px;align-items:center;gap:6px;padding:5px 14px;font-family:inherit;font-size:12px;font-weight:600;transition:background .15s,border-color .15s;display:flex}.source-list-toggle:hover{background:var(--pale-blue);border-color:var(--dwr-blue);color:var(--dwr-blue)}.source-list-arrow{font-size:8px;transition:transform .2s;display:inline-block}.source-list-arrow.open{transform:rotate(90deg)}.source-list-items{border:1px solid var(--border);border-radius:var(--radius);background:#fff;margin-top:6px;padding:8px 14px;list-style:none}.source-list-items li{margin-bottom:4px}.source-list-items li:last-child{margin-bottom:0}.source-list-items a{font-size:13px}.typing-indicator{align-self:flex-start;align-items:center;gap:10px;padding:12px 16px;display:flex}.typing-dots{gap:4px;display:flex}.typing-dots span{background:var(--dwr-blue);border-radius:50%;width:8px;height:8px;animation:1.2s ease-in-out infinite bounce}.typing-dots span:nth-child(2){animation-delay:.2s}.typing-dots span:nth-child(3){animation-delay:.4s}@keyframes bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-8px)}}.input-bar{border-top:1px solid var(--border);background:#fff;align-items:flex-end;gap:10px;padding:12px 20px;display:flex}.input-textarea{border:1px solid var(--border);resize:none;min-height:40px;max-height:120px;color:var(--text);border-radius:8px;outline:none;flex:1;padding:10px 14px;font-family:inherit;font-size:14px;line-height:1.4}.input-textarea:focus{border-color:var(--dwr-blue)}.input-send{background:var(--dwr-blue);color:#fff;cursor:pointer;border:none;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:18px;display:flex}.input-send:hover{background:var(--dwr-blue-hover)}.input-send:disabled{opacity:.5;cursor:not-allowed}.starter-area{flex-direction:column;flex:1;justify-content:center;align-items:center;gap:20px;padding:40px;display:flex}.starter-area h2{color:var(--dark-gray);font-size:22px}.starter-area p{color:var(--text-light);font-size:14px}.starter-prompts{flex-wrap:wrap;justify-content:center;gap:10px;display:flex}.starter-pill{border:1px solid var(--border);cursor:pointer;color:var(--dark-gray);background:#fff;border-radius:20px;padding:10px 18px;font-family:inherit;font-size:14px;transition:border-color .2s,box-shadow .2s}.starter-pill:hover{border-color:var(--dwr-blue);box-shadow:0 2px 8px #046b9926}.conversations-page{max-width:900px;margin:0 auto;padding:24px 32px}.conversations-page h1{color:var(--dark-gray);margin-bottom:20px;font-size:24px}.empty-state{text-align:center;color:var(--text-light);padding:48px}.conversation-list{flex-direction:column;gap:8px;display:flex}.conversation-item{border-radius:var(--radius);border:1px solid var(--border);color:inherit;background:#fff;justify-content:space-between;align-items:center;padding:16px 20px;text-decoration:none;transition:all .15s;display:flex}.conversation-item:hover{border-color:var(--dwr-blue);text-decoration:none}.conv-title{font-size:14px;font-weight:500}.conv-meta{color:var(--text-light);gap:12px;font-size:12px;display:flex}.conv-bot{background:var(--pale-blue);color:var(--dwr-blue);border-radius:10px;padding:2px 8px;font-weight:500}.admin-layout{height:calc(100vh - var(--top-offset));display:flex}.admin-sidebar{background:var(--dwr-blue-dark);color:#fff;flex-direction:column;flex-shrink:0;width:240px;padding-top:8px;display:flex}.admin-nav-item{color:#fffc;cursor:pointer;border-left:3px solid #0000;align-items:center;gap:10px;padding:12px 20px;font-size:14px;text-decoration:none;transition:background .15s;display:flex}.admin-nav-item:hover{color:#fff;background:#ffffff1a;text-decoration:none}.admin-nav-item.active{border-left-color:var(--dwr-gold);color:#fff;background:#ffffff1a;font-weight:600}.admin-nav-icon{text-align:center;width:24px;font-size:18px}.admin-nav-divider{background:#ffffff26;height:1px;margin:8px 16px}.admin-content{background:var(--light-gray);flex:1;padding:28px 32px;overflow-y:auto}.admin-page-title{align-items:center;gap:10px;margin-bottom:20px;font-size:22px;font-weight:700;display:flex}.agent-table{width:100%;box-shadow:var(--shadow);border-collapse:separate;border-spacing:0;background:#fff;border-radius:8px}.agent-table th{text-align:left;text-transform:uppercase;letter-spacing:.5px;color:var(--text-light);border-bottom:2px solid var(--border);background:#fafafa;padding:14px 16px;font-size:12px;font-weight:700}.agent-table td{vertical-align:middle;border-bottom:1px solid #f0f0f0;padding:14px 16px;font-size:14px}.agent-table tr:last-child td{border-bottom:none}.agent-table-name{align-items:center;gap:10px;font-weight:600;display:flex}.status-badge{text-transform:uppercase;letter-spacing:.5px;border-radius:12px;padding:4px 12px;font-size:12px;font-weight:700;display:inline-block}.status-badge.active{color:#fff;background:#2e8b57}.status-badge.inactive{color:#fff;background:#ccc}.toggle-switch{cursor:pointer;background:#ccc;border-radius:12px;flex-shrink:0;width:44px;height:24px;transition:background .2s;display:inline-block;position:relative}.toggle-switch.active{background:#2e8b57}.toggle-switch:after{content:"";background:#fff;border-radius:50%;width:20px;height:20px;transition:transform .2s;position:absolute;top:2px;left:2px;box-shadow:0 1px 3px #0003}.toggle-switch.active:after{transform:translate(20px)}.agent-editor{grid-template-columns:1fr 1fr;gap:24px;display:grid}.editor-section{box-shadow:var(--shadow);background:#fff;border-radius:8px;padding:24px}.editor-section h3{border-bottom:2px solid var(--border);margin-bottom:16px;padding-bottom:8px;font-size:16px;font-weight:700}.form-group{margin-bottom:16px}.form-label{color:#555;margin-bottom:4px;font-size:13px;font-weight:600;display:block}.form-input,.form-textarea,.form-select{border:1px solid var(--border);width:100%;color:var(--dark-gray);border-radius:4px;outline:none;padding:8px 12px;font-family:inherit;font-size:14px}.form-input:focus,.form-textarea:focus,.form-select:focus{border-color:var(--dwr-blue)}.form-textarea{resize:vertical;line-height:1.5}.color-swatches{gap:8px;display:flex}.color-swatch{cursor:pointer;border:3px solid #0000;border-radius:50%;width:32px;height:32px;transition:border-color .15s}.color-swatch.selected{border-color:var(--dark-gray);box-shadow:0 0 0 2px white, 0 0 0 4px var(--dark-gray)}.color-swatch:hover{transform:scale(1.1)}.source-item{align-items:center;gap:8px;padding:6px 0;font-size:13px;display:flex}.source-remove{color:#e55;cursor:pointer;background:0 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